Marketing, Professional Articles

Aligning Communications Strategies with Measures

During my tenure as Director of Marketing for Charlotte Mecklenburg Library (2008-2018), we began gathering and tracking data about public perception as part of a larger survey of community residents conducted by one of our partners, Mecklenburg County. We began asking residents to respond (on a scale of strongly agree to strongly disagree) to the… Continue reading Aligning Communications Strategies with Measures