Advocacy, Consulting, Libraries

Vocational Awe Revisited: The Promise and the Pitfalls of Passion-Driven Work

I usually listen to NPR on the weekends while I do chores and laundry. This past weekend, as I listened to the show Hidden Brain, the topic, “Passion vs. Paycheck” immediately brought me back to my own experiences working in libraries—and to a blog post I wrote last year about vocational awe. The episode explores… Continue reading Vocational Awe Revisited: The Promise and the Pitfalls of Passion-Driven Work

Consulting, Customer Experience, Libraries, Marketing

Podcast Interview: “Library Marketing With Cordelia Anderson”

Last year, I was interviewed for the "Public Libraries Podcast," in which I spoke about the relevancy challenges facing libraries, as well as different strategies and tactics that libraries can use to market themselves. We'll also cover the library "marketing funnel" and how libraries can remove internal customer barriers to increase usage and engagement. Listen… Continue reading Podcast Interview: “Library Marketing With Cordelia Anderson”