Consulting, Libraries, Marketing, Writing

Employee Generated Content in Libraries

When I teach workshops and consult with clients, a common refrain I hear is, "We are having a hard time managing content." That's no surprise. Over the past 15+ years, the number of communication channels has increased exponentially, while the number of staff dedicated to creating content has not. Between websites, social media, email marketing,… Continue reading Employee Generated Content in Libraries

Consulting, Libraries, Marketing

First Amendment Audits: A Marketing Opportunity?

I was recently delivering a virtual keynote on Library Marketing & Branding Basics for the Hillside Public Library Staff Day, and I heard their director, Amy Franco, mentioning first amendment audits. My ears perked up, because I have worked with other clients on how to be prepared for first amendment audits. Amy had some great… Continue reading First Amendment Audits: A Marketing Opportunity?

CAC Updates, Libraries, Marketing, Professional Speaking

Program Planning With a Marketing Mindset

The recording of my talk, "Program Planning with a Marketing Mindset," is now available from NCompass Live from the Nebraska Library Commission. Recorded on April 10, 2024NCompass Live Libraries have been offering programming for decades, and in many cases the model has been, "Let’s plan a program, promote it, and see who shows up." This… Continue reading Program Planning With a Marketing Mindset

Consulting, Libraries, Marketing, Writing

The 8 Key Messages that Most Libraries Share

The other day I was driving home from a client meeting, and I was thinking about key messages. It suddenly hit me that all libraries have the same basic key messages. Sure, the who, what, when, where and how may differ from library to library, and from academic to public to special libraries. But the… Continue reading The 8 Key Messages that Most Libraries Share