Libraries, Marketing

New On-Demand Webinar: Best Practices for Creating & Marketing Programs

Libraries have been offering programming for decades, and in many cases the planning model has been, “Let’s plan a program, promote it, and see who shows up.” This approach hasn’t changed much, even with social and technological changes, not to mention the pandemic and streaming programs. In this two-part video series, we'll start with how… Continue reading New On-Demand Webinar: Best Practices for Creating & Marketing Programs

Consulting, Libraries, Marketing

Social Media Strategies: How to Manage Social Media?

One of the most common questions I get at conferences and events, and in my consulting work, is "What's the best way to manage social media?" As much I wish for simplicity, there isn't one answer. It really depends on your organization, your comfort with risk, the skill sets of your employees, and the policies… Continue reading Social Media Strategies: How to Manage Social Media?

Libraries, Marketing, Nonprofits, Training

Social Media Strategies: To Cross Post or Not?

I have recently noticed a bit of a divide among my clients and library marketing colleagues when it some to social media. While some libraries and organizations cross-post their content, others shy away from this practice and create separate and/or unique content for each platform. When I was a Library Marketing & Communications Director, I… Continue reading Social Media Strategies: To Cross Post or Not?

Consulting, Innovative Services, Libraries, Marketing, Training

Coming Soon: Crisis Communications for Libraries ON DEMAND

Is your library prepared for a crisis? Or do you dread that phone call or email that tells you to drop everything because something has happened and your library needs to make a statement? Many people avoid crisis communications planning because it feels like an unpleasant topic. But if you've lived through a crisis at… Continue reading Coming Soon: Crisis Communications for Libraries ON DEMAND