Providing consulting, training and planning services to community-serving organizations such as libraries, nonprofits, educational institutions and government agencies.
Every year I ask clients to share candid feedback about their experience working with CAC. Not because I’m fishing for compliments (although hearing kind words is always lovely!), but because I believe good partners stay curious. We listen, we learn, and we look for ways to keep getting better. This year’s responses left me feeling… Continue reading What I’m Learning From Client Feedback (and Why I’m Grateful)
Dear friends and colleagues, As a fellow pop culture enthusiast, I can’t help but get excited about January—it marks the start of awards season! From the Emmys and the Globes to the Oscars, it’s always thrilling to see our favorites shine. But awards aren’t just for celebrities. Libraries have their own awards, and they play… Continue reading CAC Updates Jan 21 2025
Thanks to everyone who participated in my on-demand training survey. The top three topics that participants expressed interest in were: Branding Getting and retaining new customers Integrated marketing campaigns I'll be working to add these and other topics this year. I am also going to begin offering an annual subscription model through Niche Academy for… Continue reading Coming in 2023: More Content and More Convenient Subscriptions!