Consulting, Libraries, Marketing, Writing

Employee Generated Content in Libraries

When I teach workshops and consult with clients, a common refrain I hear is, "We are having a hard time managing content." That's no surprise. Over the past 15+ years, the number of communication channels has increased exponentially, while the number of staff dedicated to creating content has not. Between websites, social media, email marketing,… Continue reading Employee Generated Content in Libraries

Libraries, Marketing, Training

New On-Demand Webinar: Getting (and Keeping!) New Library Customers

Libraries are often working to get more customers to use their programs and services. After all, more people using the library can lead to more positive benefits for the communities, campuses or organizations that you serve. And yet, most of the marketing that we do - flyers, website promotions, email marketing and social media posts… Continue reading New On-Demand Webinar: Getting (and Keeping!) New Library Customers

CAC Updates, Professional Speaking, Training

New Webinar on Media Relations

A few weeks ago, I had the privilege of co-presenting a webinar called Putting the “Relationship” in Media Relations with my colleague Michelle Boudin, a seasoned reporter, writer and storyteller. We presented information about working with the media in today's environment, and also did some Q&A with participants at the end. We had such a good… Continue reading New Webinar on Media Relations

Libraries, Marketing, Training

New On-Demand Webinar: Strengthen Your Library’s Brand (With Subtitles)

What is a library's brand? Is it a logo? Is it the services you offer? Actually, a brand is the sum of how your library is perceived by everyone who experiences it - and that incudes staff, customers, funders and community members. This new on-demand webinar will help you develop a greater understanding of branding… Continue reading New On-Demand Webinar: Strengthen Your Library’s Brand (With Subtitles)