CAC Updates, Consulting, Innovative Services, Libraries

CAC Clients in the News! Massanutten Regional Library

We’re thrilled to congratulate our client, Massanutten Regional Library (MRL), on being named the 2025 Library of the Year by the Virginia Library Association! This prestigious award honors MRL's outstanding community engagement, innovative programming, and unwavering commitment to serving the diverse needs of its patrons. Earlier this year, MRL was also recognized as Nonprofit of… Continue reading CAC Clients in the News! Massanutten Regional Library

Advocacy, Consulting, Libraries

Vocational Awe Revisited: The Promise and the Pitfalls of Passion-Driven Work

I usually listen to NPR on the weekends while I do chores and laundry. This past weekend, as I listened to the show Hidden Brain, the topic, “Passion vs. Paycheck” immediately brought me back to my own experiences working in libraries—and to a blog post I wrote last year about vocational awe. The episode explores… Continue reading Vocational Awe Revisited: The Promise and the Pitfalls of Passion-Driven Work

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Consulting

Seven Years of the Library Marketing Funnel: Where Are We Now?

Back in 2018, I sat in front of 400-ish library professionals at the Library Marketing and Communications Conference, and tried out an idea that had been rattling around in my head. What if libraries looked at how they engage with customers using the framework of a marketing funnel? At the time, my goal was simple:… Continue reading Seven Years of the Library Marketing Funnel: Where Are We Now?

milwaukee public library
CAC Updates, Consulting, Innovative Services, Libraries

CAC Clients in the News! Milwaukee Public Library

We’re super proud of the Milwaukee Public Library (MPL), a recent client that has been featured in Fast Company for their dynamic and inventive social media strategy. Since 2022, MPL has embraced an unapologetically bold, video-first social approach—think memes, ironic "thirst traps," and cinematic storytelling reminiscent of Wes Anderson. The results have been impressive! Instagram:… Continue reading CAC Clients in the News! Milwaukee Public Library

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CAC Updates, Consulting, Innovative Services, Libraries

CAC Clients in the News! Hawaiʻi State Public Library System

We are excited to celebrate the Hawaiʻi State Public Library System (HSPLS), which recently earned widespread media coverage for its record-breaking Summer Reading Challenge. A Fresh Brand, A Bold Challenge In 2024 and 2025, we partnered with HSPLS on a comprehensive rebranding initiative designed to honor Hawaiʻi’s culture, celebrate the uniqueness of each island, and… Continue reading CAC Clients in the News! Hawaiʻi State Public Library System