Consulting, Innovative Services, Libraries, Marketing

Community Engagement Tips from a Local Bookstore

I’m always looking around for inspiration—especially when it comes to marketing, community engagement, and building community through shared experiences. These don't always come from libraries. Bookstores, museums, cultural organizations, and even small businesses often experiment with engagement strategies that translate beautifully to library settings. Recently, I came across a thoughtful example from Editions Coffee Shop… Continue reading Community Engagement Tips from a Local Bookstore

signs saying yes no
Consulting, Libraries, Marketing

Saying No to Say Yes: Making Room for Strategic Library Marketing

Libraries are incredibly good at saying yes. We see a need, and we step in. We add a program, a partnership, a service, a post, a flyer, a platform. That instinct is rooted in service—and it’s one of the things that makes libraries special. But for library marketing and communications professionals, unchecked yeses come at… Continue reading Saying No to Say Yes: Making Room for Strategic Library Marketing

ai on a computer
Consulting, Libraries, Marketing

A Discussion of AI Ethics

Today, I spent some time updating my eligibility for the renewal of my Accreditation in Public Relations. A key component of the accreditation is ethics, and to fulfill my ethics requirement, I needed to complete some professional development in this area. I came across two excellent white papers from the Public Relations Society of America… Continue reading A Discussion of AI Ethics

Innovative Services, Libraries, Marketing

Rethinking “Creativity” in Libraries

Since I first started working in libraries in 2000, I’ve heard the word creative used often to describe staff and the work they do. I’ve heard things like: “Staff develop new and unique programs as an outlet for their creativity.” “If we stop letting staff create their own flyers, we’ll stifle their creativity.” “Book displays… Continue reading Rethinking “Creativity” in Libraries

media reporter
Libraries, Marketing

Media Pitching Tips to Help Your Library Connect With Reporters

If you’ve ever tried to earn media coverage for your library, you already know: publicity doesn’t happen by accident. It takes intention, relationship-building, and a smart pitch that makes it easy for a reporter to say yes. These tips come from my upcoming training, Positive Media Outreach, where I dive into how libraries can build… Continue reading Media Pitching Tips to Help Your Library Connect With Reporters